What are the career opportunities in Hotel Industry?

• Star Hotels
• Motels & Inn
• Premier Casinos
• Luxury Resorts
• Reaching Profession
• Institutional Hostels
• Airlines Ship Railway Canteens
• Tourism Projects
• Fast Food Chains
• Food Industry
• Processing Industries
• Serving Apartment
• Hospitals
• Flight Kitchen
• Life Styles Stores/Chains
• Call Centers
• BPO’s

What are the features of Hotel Industry work?

• Work in magnificent and exotic surrounding
• Opportunity to travel and work abroad
• Exposure to international work culture
• Look smart with confidence
• Scope to reach top management
• Good salary, attractive perks

What are the main areas of work in the Hotel Management and Hospitality Segment?

General Operations: The main responsibilities of this department include: supervision, co-ordination and administration of all other departments as well as overall financial control.
Office: It is the Centre of all activities. Major tasks performed here include: receiving and attending the guests with a pleasant smile and manners, providing information, making room reservations and taking care of check-ins and check-outs, besides the duties performed by the Personnel Department of any company.
House Keeping: The main function of the house keeping department is to make sure that all rooms are kept in order and all the needs of the guests are met.
Sales & Marketing: This department keeps in touch with travel agents and tour operators as well as other potential corporate clients in order to sell hotel facilities. Both Advertising and Public Relations are also normally handled by this department for effective growth of the hotel.
Food & Beverage: This department is the hub of the hotel functions and is responsible for all the food and beverage that are prepared and served in the hotel.
Other Departments in the Hotel Industry include: Public Relations, Finance and Personnel, Engineering and other Operating Departments like health club, beauty parlour, business center, shopping arcade, etc.

What will be the working conditions in the Hotel Management and Hospitality Segment?

Everyday presents a new situation. It is not like any other business where you can plan your day; here you have to excel in tackling diverse situations. The work environment is unenviable. You are in an air-conditioned elegant surroundings. The whole atmosphere is professional and productive. You meet with corporate executives, famed personalities and people from different countries. Thus you have a good social reach. There is never a dull moment as there is job variety. The emoluments compare favourably with the best in the country. At the same time the working hours are long and you could be in the morning, afternoon or night shifts as the hotel operates through 24 hours. If you are placed in the night shift you will have to adjust your routine accordingly and sleep during the day! You have to be a good stress manager and you cannot afford to be temperamental even if harassed by an irritating guest! You have to serve and it has to be “service with a smile”! Moreover, even if you are a manager you have to be willing to use your hands and do manual work if the situation so requires as the hotel atmosphere demands a tremendous dignity of labour.

What does the future hold for hospitality education in India? What role will your institute play in bringing that change?

The hospitality education in India is evolving. Things are being re-defined and value-addition is being done in the existing curriculum. There is also a great demand for trained Indian students and experienced Indian hotel managers abroad. A large percentage of students passing out of diploma/degree courses and one-year certificate courses are able to find jobs in the Middle East and other countries, including developed countries. Research figures show that only about 40 per cent of fresh pass-outs from hotel schools join hotels and restaurants. The rest join other sectors or go for higher studies or go abroad. The percentage of this trained staff increases as they spend some time in the industry and pick up necessary skills for the job. As an institute, we train staff and add value to these students, who can work in any environment whether in India or abroad as we bestow them with international standards in terms of training and education.

Is this the right Industry?

Then ask yourself if this is really the right industry for you.

• Are you willing to strengthen your professional skills, perfect your technical knowledge, and develop your personal attitudes so
• That you can deliver the quality that our guests expect of each and every one of us?
• Are you the kind of person who really enjoys giving service to others?
• Working in hotels can sometimes be stressful. Will you be able to cope with the pressure?
• Your career will need to grow steadily from a solid foundation. Will you have the patience, tenacity, resilience and commitment?

Are you the right person?

Ask yourself if you are the kind of person we are looking for.

• Do you REALLY like people, even if they are not always likeable?
• Can you communicate clearly, confidently and assertively?
• Do you have a positive attitude?
• Do you have the kind of image that our guests expect to see?
• Do you have an outgoing, cheerful and attractive personality?
• Do you have the stamina and energy to allow you to keep going?
• Are you looking for the challenge of a lifetime?
• If you said ‘YES’ to the above questions, you may soon be able to join us.